PROS is on Jalan Dalem Lingsir in Pererenan, serving Canggu and customers across Bali.
Charging-port repair in Bali
Before replacing the port, we find out why it stopped charging.
A phone that will not charge does not always need a new charging port. PROS Device Care first checks for debris, cable issues, damaged connectors, moisture and power faults before recommending replacement.

What to know before you repair.
Diagnosis first. Quote second. Repair after approval. WhatsApp updates throughout.
Selected home repairs are available; workshop jobs can be collected and returned.
Problems we see often.
We do not assume the most expensive part is the problem. The actual fault comes first.
Cable only works at a certain angle
Send the model and symptoms on WhatsApp for an initial assessment.
Phone will not charge or connect reliably
Send the model and symptoms on WhatsApp for an initial assessment.
Debris or sand packed into the port
Send the model and symptoms on WhatsApp for an initial assessment.
Damaged, corroded or loose connectors
Send the model and symptoms on WhatsApp for an initial assessment.
The right setting for the job.
Selected charging-port cleaning and replacement jobs can be performed at your home, villa or office when appropriate. Deeper power or board faults are diagnosed in the workshop.
Send us four things: your device model, the problem, your Bali location and a photo or short video. We will tell you whether home service, walk-in repair or pickup is the sensible route.
PROS Device Care
Phone, iPhone, MacBook, laptop, computer and tablet repair.
Shop: Jalan Dalem Lingsir, Pererenan, Bali — same street as Woods.
Hours: Monday–Saturday, 9:00am–9:00pm. Sunday closed.
WhatsApp: +62 878 8283 1078
Email: pros.bali2026@gmail.com
Service area: Pererenan, Canggu and customers across Bali through selected home repair and arranged pickup/return.
Diagnose. Explain. Approve. Repair. Test.
- 01
Send the problem
Model, symptoms, location and a clear photo or video.
- 02
Diagnosis
We identify the likely cause and inspect where necessary.
- 03
Quote & approval
You get the options and price before we begin.
- 04
Repair & test
We repair carefully and test before handover or return.
Direct answers.
Does a charging problem always mean the port is broken?
No. Compact debris, a bad cable, moisture, battery issues or board-level power faults can produce similar symptoms.
Can you clean a charging port?
Yes, when cleaning is the correct fix. We diagnose first rather than replacing parts automatically.
Can charging-port repair be done at my villa?
Some straightforward charging-port jobs can be completed on site. Send the device model and symptoms so we can confirm.